Exchange & Return Policy
Thank you for choosing our orchid and fern products. We take great care to ensure that every plant is fresh, healthy, and handled with utmost professionalism.
No Exchange or Returns or Refunds
Due to the perishable and delicate nature of live plants, we do not accept any exchanges or returns or refunds once the products have been delivered or picked up.
We don't provide refund once the order is placed
All sales are considered final.
Quality Assurance
We carefully inspect and pack all orchids, ferns, and other plant products to maintain their quality during transit. Customers are encouraged to inspect their order at the time of delivery.
If you notice any concerns at the moment of delivery, please inform our team immediately so we can address it on the spot.
Thank You for Understanding
We appreciate your cooperation and understanding, as this policy helps us maintain the freshness and quality of our natural products.